For executives and mid-level managers, and frontline staff
People Don’t Leave Jobs – They Leave Bosses – Kim Ratz • 10:00 a.m. – 11:00 a.m.
The most important asset of any organization is: your employees and volunteers. Employ/engage people who want to thrive, and great outcomes are likely; employ/engage people who lack skills or motivation, and outcomes are predictably less. But recruiting thrivers is only half the effort; RETAINING thrivers is important too! Because if the boss is a bozo, your best & brightest will even leave a job they otherwise love if they know they can do better working for someone else! This workshop gives bosses an opportunity to look at several successful/best practices that help leaders retain your best and brightest people, and not run them out the door!
Playing Nice in the Sandbox – Kim Ratz • 11:15 a.m. – 12:15 p.m.
Even in your profession, sometimes lines get crossed, and toes feel stepped on. Since you can’t change anyone else, the best you can do is: Do your best, and Be a positive influence on others. This workshop helps you better understand “what’s really going on” when “stuff happens” at work by examining some common style differences among people you interact with — coworkers, and constituents. After identifying some of your own communication styles and traits, you’ll practice ways to reframe what could be perceived as “conflicting styles” into “complementing styles.” By better managing the many style differences you encounter every day, you keep your sandbox a great place to work, and to serve your constituents.
Team-Building – Total Engagement to Activate Mission – Bob Swanson, NCRMT, Real Solutions Created • 1:30 p.m. – 3:00 p.m.
Every employee, board member and volunteer is part of the team of an agency in moving individuals and families forward on their journey toward self-sufficiency. Is your agency considered a self-sufficiency agency or just a place to get services? What does it mean to be an ambassador for the agency? Are you using outcome language in discussing the accomplishments of the programs of the agency? What does it mean personally being part of the team? How are agency success stories used to promote the accomplishments? Action steps to enhance TEAM.